Why won't my Skullcandy headphones connect to my new phone?
Make sure the two devices are in close enough proximity to one another. it's probably worth noting that you should make sure any devices you're trying to pair are within five feet of one other. Power the devices off and back on. A soft reset sometimes can resolve an issue.
If your earbuds do not pair after choosing them in your Bluetooth settings, choose to forget Method Active in your device. Turn your Method Active off and back on. It will enter pairing mode. Choose Method Active in new devices in your Bluetooth settings.
You can then select Indy™ Wireless from your device's list of Bluetooth devices. For Android devices: Click “+ Pair New Device” and select Indy™ Wireless to pair your earbuds to your device.
Yes. You can pair up to 2 devices at the same time, but only one device can stream at a time.
Once your Skullcandy headphones are off, press down on both the “+” button on the volume control and the power button. Hold both for at least five seconds. If done correctly, your Skullcandy product will now be successfully reset and can be paired with a new device of your choosing.
On your laptop or smartphone, delete your Skullcandy headphones from your list of paired devices. Press and hold both volume up and down buttons on the right ear cup. Wait for the two LED indicator lights to flash yellow to let you know the headphones have been reset.
Taken from Skullcandy FAQ: CAN I PAIR THE CRUSHER ANC™ WITH MULTIPLE DEVICES AT ONCE? Yes. You can pair up to 2 devices at the same time, but only one device can stream at a time.
Sync the buds together: Place the buds back in the case until both LED's show red, and then pull them back out. Both buds will automatically power ON and the LED's will simultaneously flash BLUE while they sync to each other.
Hey, INDY EVO does not have multipoint connection capabilities meaning it can only be paired to one device at a time.
The Skullcandy App uses it to discover your Skullcandy product and connect to it. If you don't give the Skullcandy App location access, it won't be able to find and connect to your product.
How can I force the two earbuds to sync up and become one Bluetooth device?
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- Start off by unpairing both ear buds.
- Put them back in their case.
- After 5 seconds, take both of them out.
- Tap 10 times on each of the earbud.
- The blue lights should start synching.
- Connect with bluetooth and it should work fine.
Turn off Bluetooth setting on your device. Remove earbuds from case, they will turn on automatically. Double press both the left and the right earbuds simultaneously to sync them manually. NOTE: if it doesn't work the first time, try it again.

If you can't get Indy to pair to your phone or your earbuds are having trouble connecting to one another, here's how you reset Indy to resolve pairing issues. Place your Indy earbuds in the charging case. Remove Indy from your device's paired list. Power on only your right Indy earbud by removing it from the case.
- Place the buds back in the case until both LED's show red, and then pull them back out.
- Both buds will automatically power ON and the LED's will simultaneously flash BLUE while they sync to each other.
- You will hear a tone to indicate the sync was successful and ONLY the LEFT bud will begin to flash RED/BLUE.
Yes, They can. I've done it to my computer and phone at the same time.
- On your laptop or smartphone, delete your Skullcandy headphones from your list of paired devices.
- Press and hold both volume up and down buttons on the right ear cup.
- Wait for the two LED indicator lights to flash yellow to let you know the headphones have been reset.
Wait for only the LEFT bud to begin to flash Red/Blue, and you will hear the “Pairing” voice prompt. Look for “Indy ANC” in your list of available Bluetooth devices and select it.
For Android phones, go to Settings > System > Advanced> Reset Options > Reset Wi-fi, mobile & Bluetooth. For iOS and iPadOS device, you'll have to unpair all of your devices (go to Setting > Bluetooth, select the info icon and choose Forget This Device for each device) then restart your phone or tablet.
If your Bluetooth devices won't connect, it's likely because the devices are out of range, or aren't in pairing mode. If you're having persistent Bluetooth connection problems, try resetting your devices, or having your phone or tablet "forget" the connection.
Make sure that your Bluetooth accessory and iOS or iPadOS device are close to each other. Turn your Bluetooth accessory off and back on again. Make sure that your Bluetooth accessory is on and fully charged or connected to power. If your accessory uses batteries, see if they need to be replaced.